
Remote Access
On our hosted option, you are able to access Hotelier from anywhere, onsite at the property, from home, even from another city. All you need is a PC and internet access
We strongly recommend having a secondary access option in the case of downtime on your primary connection. An example would be a prepaid dongle that could be made use of.
We do not limit the number of users who can connect and work on the program
The hosted Hotelier can be accessed on a Mac via the browser
The Hotelier database is backed up to multiple locations
Integrations
Yes, we interface with Nightsbridge, SiteMinder and Beds24
We have our own POS, QTill. This is fully integrated and allows for direct postings from QTill to Hotelier. Other POS options that we link to: GAAP, Pillot, WillPower, Power Till
Hotelier links with both SpaGuru and ESP
We are integrated with Pastel and SageOne
Yes, we do integrate with Mi-WiFi
Yes we do, to both Vinivi and GuestRevu
Hotelier
Hotelier SA has been a supplier of the hospitality industry since 1986, initially as a DOS system, then moving to Windows and in Jun 2017 Hotelier v12 was released
Hotelier works with a variety of booking options:
– Standard Direct Reservations
– Agent/Corporate/Operator Reservations
– Walk-ins
– Group Bookings
– Held Rooms
– Out of Order Rooms
All user activity in Hotelier is logged. A multitude of reports can be drawn based on these activities. User access levels can also be set, allowing access to staff members to be in relation to the duties that the perform
Support & Maintenance
Our contact number is 021 300 1144 and our office hours and Monday – Friday 08:30 – 16:30, excluding public holidays.
After hours emergency assistance is available on 076 782 2022
We provide telephonic and online support. We make use of Team Viewer, which allows us to access the pc in question and assist with any Hotelier or QTill questions that may arise
We provide telephonic and online support. We make use of Team Viewer, which allows us to access the pc in question and assist with any Hotelier or QTill questions that may arise
Sign Up Details
No, there is only a one month cancellation notice period